Mentova supports multiple team members on a single account. Each member is assigned a role that determines what they can read and modify. Team collaboration requires a PRO plan or above. Team members inherit the owner's plan - they do not need separate paid subscriptions.
The four roles
| Role | What they can do |
|---|---|
| VIEWER | Read-only access: view dashboards, prompts, competitors, and reports. Cannot launch campaigns or change settings. |
| EDITOR | All VIEWER permissions, plus: launch campaigns, manage opportunities and content. Cannot manage team members or billing. |
| ADMIN | All EDITOR permissions, plus: manage brand settings, create and revoke share links, upload logos (white-label). Cannot change billing or manage team membership. |
| OWNER | Full access: all ADMIN permissions plus billing management, white-label activation, and team management. Only one OWNER per account. |
Inviting a team member
- Open any brand dashboard.
- Click the Settings icon in the sidebar.
- Go to the Team tab.
- Click Invite member.
- Enter the person's email address.
- Choose their access level:
- All brands - select one role that applies to every brand on the account.
- Per brand - assign a different role for each brand individually.
- Click Send invite.
The invitee receives an email with a link to accept the invitation. Once accepted, they can log in with their own credentials and see only the brands and data their role permits.
Owner-only actions
Certain sensitive actions are restricted to the account OWNER:
- Managing billing and plan upgrades
- Activating white-label (requires AGENCY plan + support activation)
- Inviting and removing team members
- Transferring ownership
If you need one of these actions performed and you are an ADMIN, contact the account owner directly.
Tip: Assign EDITOR to internal team members who run campaigns regularly, and VIEWER to external stakeholders who only need to read reports. Reserve ADMIN for trusted leads who manage brand settings and share links.